Frequently Asked Questions

Is Personal Shopping Affordable?

If you consider the time it takes to shop for your items and the fuel consumption it takes to travel to your locations - our rates at just $25 an hour, personal shopping can be an affordable solution to your busy life.

How often do you travel to Ikea?

We will travel to Vancouver to shop at IKEA and fulfill any orders every Friday.  If there are any missing pieces from your packages or you need to return or exchange an item we will handle it within the return/exchange policy time.

How Can I Pay for Your Services?

Our preferred payment method is Interac e-Transfer which is a simple, convenient, and secure way to send and receive money directly from one bank account to another. There is a simple video tutorial on how this is done on the official Interac website - click here to view.

We also accept cash and can accept online payment via PayPal for credit card transactions.

What is your privacy policy?  

The FruGals respect your privacy. Any personal information collected from you will be held in the strictest of confidence and will be used for internal purposes only. We will not share your private information with anyone outside our office.